《组织行为学》课程教学课件（英文讲稿）Chapter 06 Understanding Work Team

ORGANIZATIONALBEHAVIOR 9Prof. Luo, FanManagement School,Wuhan University of TechnologyEmail:sailluof@126.com

Management School, Wuhan University of Technology Email: sailluof@126.com Organizational Behavior 9 Prof. Luo, Fan

9.Understanding Work TeamTeams Versus GroupsTypes of TeamsXCreatingEffectiveTeamsTurning Individuals into Team PlayersCase: Team training in Microsoft China合作共赢Management School, Wuhan University of Technology

9. Understanding Work Team  Teams Versus Groups  Types of Teams  Creating Effective Teams  Turning Individuals into Team Players  Case: Team training in Microsoft China Management School, Wuhan University of Technology

Teaching PlanObjectsHelp the students understanding different types ofteams, identifying the characteristics of effectiveteams, so as to help them to be excellent team playersTeaching EmphasesThe differences between teams and groups , a teameffectiveness modelLearning difficultyHowtocreateeffectiveteamsMethodsLecture; Case Discussion and Team Training

Teaching Plan  Objects Help the students understanding different types of teams, identifying the characteristics of effective teams, so as to help them to be excellent team players.  Teaching Emphases The differences between teams and groups , a team￾effectiveness model  Learning difficulty How to create effective teams  Methods Lecture; Case Discussion and Team Training

Case: The Design teams in Boeing Company

Case：The Design teams in Boeing Company

Questions:Why did Boeing Company use the design teamsfor Boeing 777?* How about the effects of the design teams ? Which kinds of work are suitable for the teams? What are the problems in team management?How to deal with these problems?

Questions：  Why did Boeing Company use the design teams for Boeing 777?  How about the effects of the design teams ?  Which kinds of work are suitable for the teams?  What are the problems in team management？  How to deal with these problems？

Why HaveTeams Become So Popular?Teams typically outperform individuals.Teams use employee talents better.Teams are more flexible and responsive tochanges in the environment.Teamsfacilitate employee involvement.Teams arean effective way to democratizean organization and increase motivation

 Teams typically outperform individuals.  Teams use employee talents better.  Teams are more flexible and responsive to changes in the environment.  Teams facilitate employee involvement.  Teams are an effective way to democratize an organization and increase motivation. Why Have Teams Become So Popular?

Team Versus Group:What's the Difference?WorkGroupA groupthat interactsprimarily to share informationand to make decisions to helpeach group member performwithin his or her area ofresponsibilityWork TeamAgroup whose individual effortsresult in a performance that isgreater than the sum of theindividual inputs

Work Group A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility Work Team A group whose individual efforts result in a performance that is greater than the sum of the individual inputs Team Versus Group: What’s the Difference?

Comparing Work Groups and Work TeamsWork groupsWorkteamsShare informationGoal-Collective performancePositiveNeutral (sometimes negative)SynergyIndividualIndividual andmutual-AccountabilitySkillsRandom and variedComplementaryEXHIBIT9-1

E X H I B I T 9–1 Comparing Work Groups and Work Teams

Types of TeamsProblem-solving TeamsGroups of 5 to 12 employees fromthe same department who meet for afew hours each week to discuss waysof improving quality, efficiency, andthe work environmentProblem-solvingSelf-Managed WorkTeamsGroups of 10 to 15 people whotake on the responsibilities of theirformer supervisorsSelf-managed

Types of Teams Problem-solving Teams Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment Self-Managed Work Teams Groups of 10 to 15 people who take on the responsibilities of their former supervisors

Types of Teams (cont' d)Cross-FunctionalTeamsEmployees from about the same hierarchical level,but from different work areas, who come togetherto accomplish a task.Taskforces.CommitteesCross-functional

Types of Teams (cont’d) •Task forces •Committees Cross-Functional Teams Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task