上海交通大学：《工程项目管理 Engineering Project Management》教学资源（PPT课件）Chapter 11 The Project Team

上浒充通大学 SHANGHAI JIAO TONG UNIVERSITY Project Management Dr.HU Hao 六漏 School of Naval Architecture Ocean and Civil Engineering Shanghai Jiao Tong University 2012

Project Management Dr. HU Hao School of Naval Architecture Ocean and Civil Engineering Shanghai Jiao Tong University 2012

图 上游充通大学 SHANGHAI JLAO TONG UNIVERSITY Part 3 THE KEY TO PROJECT SUCCESS Chapter 11 The Project Team

Part 3 THE KEY TO PROJECT SUCCESS Chapter 11 The Project Team

上游充通大粤 SHANGHAI JIAO TONG UNIVERSITY Learning Objectives The development and growth of teams © Characteristics of effective project teams Barriers to effectiveness ④ Team building Valuing team diversity Ethical behavior Sources of conflict and approaches to handling conflict Problem solving Effective time management

Learning Objectives The development and growth of teams Characteristics of effective project teams Barriers to effectiveness Team building Valuing team diversity Ethical behavior Sources of conflict and approaches to handling conflict Problem solving Effective time management

上克通大Project Team Development and Effectiveness SHANGHAI JIAO TONG UNIVERSITY A project team is a group of individuals working interdependently to achieve the project objective. Teamwork is the cooperative effort by members of a team to achieve that common goal. It is the people-the project manager and the project team-that are the key to project success. Project success requires an effective project team

Project Team Development and Effectiveness A project team is a group of individuals working interdependently to achieve the project objective. Teamwork is the cooperative effort by members of a team to achieve that common goal. It is the people—the project manager and the project team—that are the key to project success. Project success requires an effective project team

上氕通大Project Team Development and Effectiveness(Cont.) SHANGHAI JIAO TONG UNIVERSITY Personal relationships take time to develop. Teams evolve through various stages of development. In many projects,people who have never worked together are assigned to the same project team

Personal relationships take time to develop. Teams evolve through various stages of development. In many projects, people who have never worked together are assigned to the same project team. Project Team Development and Effectiveness (Cont.)

上克通大Project Team Development and Effectiveness(Cont.) SHANGHAI JIAO TONG UNIVERSITY Stages of Team Development and Growth: Forming Storming Norming ©Performing

Stages of Team Development and Growth: Forming Storming Norming Performing Project Team Development and Effectiveness (Cont.)

上氕通大Project Team Development and Effectiveness(Cont.) SHANGHAI JIAO TONG UNIVERSITY ©Forming First stage in team development. Involves the transition from individual to team. Individuals get acquainted. Members generally have positive expectations. Little work is actually accomplished

Forming • First stage in team development. • Involves the transition from individual to team. • Individuals get acquainted. • Members generally have positive expectations. • Little work is actually accomplished. Project Team Development and Effectiveness (Cont.)

上克通大Project Team Development and Effectiveness(Cont.) SHANGHAI JIAO TONG UNIVERSITY © Forming Individuals do a lot of questioning: What is our purpose? Who are the other team members? What are they like? Project manager must provided direction and structure. Project constraints must be stated

Forming • Individuals do a lot of questioning: What is our purpose? Who are the other team members? What are they like? • Project manager must provided direction and structure. • Project constraints must be stated. Project Team Development and Effectiveness (Cont.)

上氕通大￥Project Team Development and Effectiveness(Cont.) SHANGHAI JIAO TONG UNIVERSITY ©Storming Second stage in team development. Members start to work on their assigned tasks. Members begin to test the limits and flexibility of the project manager. Conflict and tension increase. Motivation and morale are low

Storming • Second stage in team development. • Members start to work on their assigned tasks. • Members begin to test the limits and flexibility of the project manager. • Conflict and tension increase. • Motivation and morale are low. Project Team Development and Effectiveness (Cont.)

上通大￥Project Team Development and Effectiveness(Cont.) SHANGHAI JIAO TONG UNIVERSITY Storming Members express their individuality not team allegiance. Project managers should: be somewhat directive. Not become defensive or take issues personally. Provide an understanding and supportive environment

Storming • Members express their individuality not team allegiance. • Project managers should: be somewhat directive. Not become defensive or take issues personally. Provide an understanding and supportive environment. Project Team Development and Effectiveness (Cont.)