《学科英语》课程教学资源（文献资料）预习阅读材料10

Q&ADo'sandDon'tsODo prepare some questions and answers beforehand.Planned questions can help you reinforce your points inthe presentation.This can also help you to deal with theawkward waiting for questions to come. Do try your best tocontrol the exchanges to avoid or defuse awkwardsituations. To encourage your audience to ask questions,call for them in a way that suggests you expect and wantthem. The audience needs a moment or two to make thetransition from listening to speaking, to formulate theirquestions and, in some cases, to get up the courage to askquestionbeforethe audience.Do address questioners one on one. Practice yourconversational skills by addressing participants by name.This will make you more approachable and will encourageotherlistenerstoaskquestionsODo repeat or restate a question from the floor, if you thinkthat some attendees might have not heard it clearly. Inlarge rooms, it is essential even when microphones areprovided for questions for sometimes the audience mightnot understand the question raised to you. Repeatingquestions makes certain everyone heard the question and

Q & A Do's and Don'ts ●Do prepare some questions and answers beforehand. Planned questions can help you reinforce your points in the presentation. This can also help you to deal with the awkward waiting for questions to come. Do try your best to control the exchanges to avoid or defuse awkward situations. To encourage your audience to ask questions, call for them in a way that suggests you expect and want them. The audience needs a moment or two to make the transition from listening to speaking, to formulate their questions and, in some cases, to get up the courage to ask question before the audience. ●Do address questioners one on one. Practice your conversational skills by addressing participants by name. This will make you more approachable and will encourage other listeners to ask questions. ●Do repeat or restate a question from the floor, if you think that some attendees might have not heard it clearly. In large rooms, it is essential even when microphones are provided for questions for sometimes the audience might not understand the question raised to you. Repeating questions makes certain everyone heard the question and

buys you a moment or two to compose your response. Ifnecessary, rephrase the question for clarity. Do offer concise and direct answers. Short butinformative answers keep listeners attention and helpensure your presentation stays focused. Don't allowyourself to get sidetracked or to ramble. That consumesthe time for other questions and gives the impression thatyou are not entirely sure of the question or the answer. Ifshort, simple answers are not adequate, tell the audienceyou will make yourself available after your talk to answer inmore details.ODo not bluff.If you don't have the answer, say so.Thenamplify:"That is not yet available.“or" Sorry, that''s outsidemy area of expertise." Then offer helpful solution: "I'll findout and get back to you later. "or "That's Professor WilliamSmith's field. You may turn to him for a satisfactory answerafterthesession."Do not lose your composure.Do keep the questions ontrack and maintain your poise, dignity and control of thesession Never respond defensively, with irritation or withanger. Such responses show that you have lost control ofyourself and your presentation. Train yourself to resist the

buys you a moment or two to compose your response. If necessary, rephrase the question for clarity. ● Do offer concise and direct answers. Short but informative answers keep listeners attention and help ensure your presentation stays focused. Don't allow yourself to get sidetracked or to ramble. That consumes the time for other questions and gives the impression that you are not entirely sure of the question or the answer. If short, simple answers are not adequate, tell the audience you will make yourself available after your talk to answer in more details. ●Do not bluff. If you don't have the answer, say so. Then amplify: "That is not yet available. “or" Sorry, that' 's outside my area of expertise.” Then offer helpful solution: "I'll find out and get back to you later. "or "That's Professor William Smith's field. You may turn to him for a satisfactory answer after the session." ●Do not lose your composure. Do keep the questions on track and maintain your poise, dignity and control of the session Never respond defensively, with irritation or with anger. Such responses show that you have lost control of yourself and your presentation. Train yourself to resist the

impulse to fight back or put down the questioner with asnappy reply when a hostile, negative or belligerentquestion comes from the floor. If the question can berestated positively, do so by paraphrasing it and changingthe slant or tone of the question. If not, firmly, yetdiplomatically, state that this is not the time or place for thatdebate. Then move on. Offer to discuss it after yourpresentation, if it is question about which you feel you havea lot to say.if someone asks about something explicitly covered inyour talk, answer it anyway, for you may have not madethe point clear enough. If someone repeats a questionthat's already been asked, the general guidance is not toanswer it again. You may say something like, "I believewe've already covered that. If you have special interest inthis, we may talk more about it after the panel. "However, ifthe second question indicates that your first response wasinadequate or confused the audience, do try it in anotherapproach.Do stop someone who tries to turn a question into along-winded speech. But you should do this politely andfirmly. You may say: "Sorry to interrupt you. But for the time

impulse to fight back or put down the questioner with a snappy reply when a hostile, negative or belligerent question comes from the floor. If the question can be restated positively, do so by paraphrasing it and changing the slant or tone of the question. If not, firmly, yet diplomatically, state that this is not the time or place for that debate. Then move on. Offer to discuss it after your presentation, if it is question about which you feel you have a lot to say. ●If someone asks about something explicitly covered in your talk, answer it anyway, for you may have not made the point clear enough. If someone repeats a question that's already been asked, the general guidance is not to answer it again. You may say something like, "I believe we've already covered that. If you have special interest in this, we may talk more about it after the panel. "However, if the second question indicates that your first response was inadequate or confused the audience, do try it in another approach. ●Do stop someone who tries to turn a question into a long-winded speech. But you should do this politely and firmly. You may say: "Sorry to interrupt you. But for the time

being, we should have time for other questions. Now wewant to be clear on what you're asking. So, would youplease give us your question now?” The audience willappreciate this indication that you are responsiblycontrolling the session and that you value their time.if someone asks a totally irrelevant question, respond bysaying that really is not part of your topic. However, youmay say something like: "lt sounds like an interestingsubject" or ,"t''s very interesting question. Butl 'm' afraidit"'s beyond the theme of this forum. If you're interested, wemay discuss it later. Do provide positive closure to eachexchange.Make sure you have add questioner's questionproperly. For example, "Thank you for the question, Prof.Smith.Does that answeryour question?"Do apologize for being unable to take every question ifyou run out of time. Offer to make yourself available afteryour presentation. Give a short statement to close your&session, then thank your audience for their questions,comments, and interest

being, we should have time for other questions. Now we want to be clear on what you're asking. So, would you please give us your question now?” The audience will appreciate this indication that you are responsibly controlling the session and that you value their time. ●If someone asks a totally irrelevant question, respond by saying that really is not part of your topic. However, you may say something like: "It sounds like an interesting subject” or ,"t' 's very interesting question. ButI 'm' afraid it''s beyond the theme of this forum. If you're interested, we may discuss it later. Do provide positive closure to each exchange. Make sure you have add questioner's question properly. For example, "Thank you for the question, Prof. Smith. Does that answer your question?" ●Do apologize for being unable to take every question if you run out of time. Offer to make yourself available after your presentation. Give a short statement to close your&. session, then thank your audience for their questions, comments, and interest