对外经贸大学：《人力资源管理 Human Resource Management》课程教学资源（作业）Chapter 2 Strategic Human Resource Management

莲喇母透降贸多大号 人力资源管理 Chapter 2 Strategic Human Resource Management True/False Questions 2-1.The goal of strategic management in an organization is to deploy and allocate resources in a way that provides it with a competitive advantage. Ans:T Difficulty:E Page 42 LOI 2-2.Strategic human resource management involves a pattern of planned activities designed to enable an organization to achieve its goal. Ans:T Difficulty:E Page 43 L02 2-3.The strategic management process includes two independent phases:strategy formulation and strategy implementation. Ans:F Difficulty:M Page 43 L01 2-4.During strategy formulation,the organization follows through on the strategy that has been chosen. Ans:F 第1页共26页

人力资源管理 Chapter 2 Strategic Human Resource Management True/False Questions 2-1. The goal of strategic management in an organization is to deploy and allocate resources in a way that provides it with a competitive advantage. Ans: T Difficulty: E Page 42 LO1 2-2. Strategic human resource management involves a pattern of planned activities designed to enable an organization to achieve its goal. Ans: T Difficulty: E Page 43 LO2 2-3. The strategic management process includes two independent phases: strategy formulation and strategy implementation. Ans: F Difficulty: M Page 43 LO1 2-4. During strategy formulation, the organization follows through on the strategy that has been chosen. Ans: F 第 1 页 共 26 页

能男牛语降贸多大 人力资源管理 Difficulty:E Page 43 LOI 2-5.External analysis is used to identify the firm's strengths and weaknesses. Ans:F Difficulty:M Page 48 LO3 2-6.Internal analysis attempts to define strategic opportunities and threats facing the organization. Ans:F Difficulty:M Page 48 LO3 2-7.Strategic choice is the way an organization attempts to fulfill its mission and achieve long-term goals. Ans:T Difficulty:M Page 48 L03 2-8.The Delta Airlines example depicted how a firm could improve financial performance at the expense of its employees. Ans:F Difficulty:H Page 41 L02 第2页共26页

人力资源管理 Difficulty: E Page 43 LO1 2-5. External analysis is used to identify the firm’s strengths and weaknesses. Ans: F Difficulty: M Page 48 LO3 2-6. Internal analysis attempts to define strategic opportunities and threats facing the organization. Ans: F Difficulty: M Page 48 LO3 2-7. Strategic choice is the way an organization attempts to fulfill its mission and achieve long-term goals. Ans: T Difficulty: M Page 48 LO3 2-8. The Delta Airlines example depicted how a firm could improve financial performance at the expense of its employees. Ans: F Difficulty: H Page 41 LO2 第 2 页 共 26 页

碰男华经海贸多大学 人力资源管理 2-9.Job analysis involves the gathering of detailed information about jobs. Ans:T Difficulty:M Page 53 L03 2-10.Job design is the process of deciding which tasks should be grouped into a particular job. Ans:T Difficulty:M Page 53 L03 2-11.Recruitment is the process of seeking applicants for potential employment. Ans:T Difficulty:M Page 54 L03 2-12.Selection is the process through which an organization seeks applicants for employment. Ans:F Difficulty:H Page 54 L03 2-13.Training is the planned effort to facilitate the learning of job-related knowledge,skills,and behavior by employees. Ans:T Difficulty:M Page 55 L03 第3页共26页

人力资源管理 2-9. Job analysis involves the gathering of detailed information about jobs. Ans: T Difficulty: M Page 53 LO3 2-10. Job design is the process of deciding which tasks should be grouped into a particular job. Ans: T Difficulty: M Page 53 LO3 2-11. Recruitment is the process of seeking applicants for potential employment. Ans: T Difficulty: M Page 54 LO3 2-12. Selection is the process through which an organization seeks applicants for employment. Ans: F Difficulty: H Page 54 LO3 2-13. Training is the planned effort to facilitate the learning of job-related knowledge, skills, and behavior by employees. Ans: T Difficulty: M Page 55 LO3 第 3 页 共 26 页

莲类外挂降餐多大学 人力资源管理 2-14.Through development,employees acquire skills and behavior that improve their ability to meet the challenges of a variety of jobs. Ans:T Difficulty:M Page 55 L03 2-15.Performance management can help ensure that employees'activities conform to the organization's objectives. Ans:T Difficulty:H Page 55 L03 2-16.A recent study of automobile assembly plants around the world found that plants that exhibited both high productivity and high quality used"FIR best practices." Ans:T Difficulty:M Page 56 L03 2-17.Cost leadership strategy is achieved by creating new product features or a unique customer service. Ans:F Difficulty:M Page 56 L05 2-18.The results appraisals focus on the knowledge of effective behaviors in a particular product market. 第4页共26页

人力资源管理 2-14. Through development, employees acquire skills and behavior that improve their ability to meet the challenges of a variety of jobs. Ans: T Difficulty: M Page 55 LO3 2-15. Performance management can help ensure that employees’ activities conform to the organization’s objectives. Ans: T Difficulty: H Page 55 LO3 2-16. A recent study of automobile assembly plants around the world found that plants that exhibited both high productivity and high quality used “FIR best practices.” Ans: T Difficulty: M Page 56 LO3 2-17. Cost leadership strategy is achieved by creating new product features or a unique customer service. Ans: F Difficulty: M Page 56 LO5 2-18. The results appraisals focus on the knowledge of effective behaviors in a particular product market. 第 4 页 共 26 页

链黄科特倚食事大香 人力资源管理 Ans:F Difficulty:H Page 59 L06 2-19.Early retirement programs always result in achieving cost-cutting goals. Ans:F Difficulty:M Page 61 L06 2-20.Research indicates that downsizing has been largely successful in achieving goals of increased productivity and profitability. Ans:F Difficulty:H Page 61 L06 2-21.Emergent strategies result from the decision-making process of top level managers. Ans:F Difficulty:H Page 63 L05 2-22.In a learning organization,employees expand their capacity to achieve the results that they desire. Ans:T Difficulty:H Page 65 L05 第5页共26页

人力资源管理 Ans: F Difficulty: H Page 59 LO6 2-19. Early retirement programs always result in achieving cost-cutting goals. Ans: F Difficulty: M Page 61 LO6 2-20. Research indicates that downsizing has been largely successful in achieving goals of increased productivity and profitability. Ans: F Difficulty: H Page 61 LO6 2-21. Emergent strategies result from the decision-making process of top level managers. Ans: F Difficulty: H Page 63 LO5 2-22. In a learning organization, employees expand their capacity to achieve the results that they desire. Ans: T Difficulty: H Page 65 LO5 第 5 页 共 26 页

莲类外挂降餐多大学 人力资源管理 2-23.Performance management systems make clear to employees what is expected of them and ensure line managers and strategic planners that employee behavior will be in line with the company's goals. Ans:T Difficulty:E Page 55 L02 2-24.According to a Conference Board report,people issues are a major reason why mergers don't meet financial expectations. Ans:T Difficulty:M Page 59 L05 2-25.Role behaviors remain constant with different strategies. Ans:F Difficulty:M Page 57 L05 Multiple Choice Questions 2-26.The merger between Upjohn and Pharmacia did not meet expectations largely due to a.unforeseen new competition b.regulatory hurdles c.clash of corporate cultures d.economic downturn Ans:c 第6页共26页

人力资源管理 2-23. Performance management systems make clear to employees what is expected of them and ensure line managers and strategic planners that employee behavior will be in line with the company’s goals. Ans: T Difficulty: E Page 55 LO2 2-24. According to a Conference Board report, people issues are a major reason why mergers don’t meet financial expectations. Ans: T Difficulty: M Page 59 LO5 2-25. Role behaviors remain constant with different strategies. Ans: F Difficulty: M Page 57 LO5 Multiple Choice Questions 2-26. The merger between Upjohn and Pharmacia did not meet expectations largely due to a. unforeseen new competition b. regulatory hurdles c. clash of corporate cultures d. economic downturn Ans: c 第 6 页 共 26 页

碰男华经海贸多大学 人力资源管理 Difficulty:H Page 60 L05,6 2-27.What is the name of the process in which the goal is to allocate an organization's resources in order to provide a competitive advantage? a.Strategy formulation b.Strategy implementation c.Strategic planning d.Strategic management Ans:d Difficulty:H Page 43 LOI 2-28.The process of defining the firm's mission and goals,its external opportunities and threats,and its internal strengths and weaknesses in an effort to generate various strategic alternatives is known as a.strategy formulation. b.strategy implementation. c.strategic planning d.strategic management. Ans:a Difficulty:E Page 43 LOI 2-29.The process that involves structuring the organization,allocating resources,hiring skilled employees, and developing appropriate reward systems is known as a.strategy formulation. b.strategy implementation. c.strategic planning. d.strategic management Ans:b Difficulty:E 第7页共26页

人力资源管理 Difficulty: H Page 60 LO5, 6 2-27. What is the name of the process in which the goal is to allocate an organization’s resources in order to provide a competitive advantage? a. Strategy formulation b. Strategy implementation c. Strategic planning d. Strategic management Ans: d Difficulty: H Page 43 LO1 2-28. The process of defining the firm’s mission and goals, its external opportunities and threats, and its internal strengths and weaknesses in an effort to generate various strategic alternatives is known as a. strategy formulation. b. strategy implementation. c. strategic planning. d. strategic management. Ans: a Difficulty: E Page 43 LO1 2-29. The process that involves structuring the organization, allocating resources, hiring skilled employees, and developing appropriate reward systems is known as a. strategy formulation. b. strategy implementation. c. strategic planning. d. strategic management. Ans: b Difficulty: E 第 7 页 共 26 页

能男语降贸多大是 人力资源管理 Page43 L01 2-30.Information about human resource capabilities allows the organization's managers to a.choose the best strategy. b.consider the downside of each strategic alternative. c.realign HR practices. d.gain a competitive advantage. Ans:a Difficulty:M Page 47 L03 2-31.Which of the following is not related to an organization's mission statement? a.It specifies the customers served. b.It identifies the technology to be used c.It recognizes the values received by the customer. d.It attempts to maximize stockholder wealth. Ans:d Difficulty:H Page 47 L02 2-32.An example of an organizational "opportunity"is a.technological advances that can aid the firm. b.customer markets that are being served. c.training current employees. d.new competitors entering the market. Ans:a Difficulty:M Page 48 L01 第8页共26页

人力资源管理 Page 43 LO1 2-30. Information about human resource capabilities allows the organization’s managers to a. choose the best strategy. b. consider the downside of each strategic alternative. c. realign HR practices. d. gain a competitive advantage. Ans: a Difficulty: M Page 47 LO3 2-31. Which of the following is not related to an organization’s mission statement? a. It specifies the customers served. b. It identifies the technology to be used. c. It recognizes the values received by the customer. d. It attempts to maximize stockholder wealth. Ans: d Difficulty: H Page 47 LO2 2-32. An example of an organizational “opportunity” is a. technological advances that can aid the firm. b. customer markets that are being served. c. training current employees. d. new competitors entering the market. Ans: a Difficulty: M Page 48 LO1 第 8 页 共 26 页

肖外径份氨多本是 人力资源管理 2-33.Which of the following illustrates a"threat"facing an organization? a.Customer markets not being served b.Pending legislation that might help the firm c.New competitors entering the market d.Labor pools that have not been tapped Ans:c Difficulty:H Page 48 LOI 2-34.What term describes the way the firm will attain its mission and long-term goals? a.Strategic implementation b.Strategic management c.Strategic formulation d.Strategic choice Ans:d Difficulty:M Page 48 L01 2-35.Which of the following is not a level of integration that can exist between the HR and strategic management functions? a.Administrative linkage b.Two-way linkage c.Integrative linkage d.Executive linkage Ans:d Difficulty:M Page46 L04 2-36.HR focuses attention on day-to-day activities of the organization in which level of integration? a.Administrative linkage 第9页共26页

人力资源管理 2-33. Which of the following illustrates a “threat” facing an organization? a. Customer markets not being served b. Pending legislation that might help the firm c. New competitors entering the market d. Labor pools that have not been tapped Ans: c Difficulty: H Page 48 LO1 2-34. What term describes the way the firm will attain its mission and long-term goals? a. Strategic implementation b. Strategic management c. Strategic formulation d. Strategic choice Ans: d Difficulty: M Page 48 LO1 2-35. Which of the following is not a level of integration that can exist between the HR and strategic management functions? a. Administrative linkage b. Two-way linkage c. Integrative linkage d. Executive linkage Ans: d Difficulty: M Page 46 LO4 2-36. HR focuses attention on day-to-day activities of the organization in which level of integration? a. Administrative linkage 第 9 页 共 26 页

莲剥4将发多大号 人力资源管理 b.One-way linkage c.Two-way linkage d.Integrative linkage Ans:a Difficulty:M Page 46 L04 2-37.Which level of integration often leads to strategic plans that the firm cannot successfully implement? a.Administrative linkage b.One-way linkage c.Two-way linkage d.Integrative linkage Ans:b Difficulty:M Page 46 L04 2-38.What level of integration involves consideration of HR issues in the strategy formulation process? a.Administrative linkage b.One-way linkage c.Two-way linkage d.Integrative linkage Ans:c Difficulty:M Page 46 L04 2-39.Integrative linkage is a.dynamic and multifaceted,based on continuing rather than sequential interaction. b.dynamic and multifaceted,based on sequential rather than continuing interaction. c.simple,based on a single rather than continuing interaction. d.simple,based on a continuing rather than single interaction. 第10页共26页

人力资源管理 b. One-way linkage c. Two-way linkage d. Integrative linkage Ans: a Difficulty: M Page 46 LO4 2-37. Which level of integration often leads to strategic plans that the firm cannot successfully implement? a. Administrative linkage b. One-way linkage c. Two-way linkage d. Integrative linkage Ans: b Difficulty: M Page 46 LO4 2-38. What level of integration involves consideration of HR issues in the strategy formulation process? a. Administrative linkage b. One-way linkage c. Two-way linkage d. Integrative linkage Ans: c Difficulty: M Page 46 LO4 2-39. Integrative linkage is a. dynamic and multifaceted, based on continuing rather than sequential interaction. b. dynamic and multifaceted, based on sequential rather than continuing interaction. c. simple, based on a single rather than continuing interaction. d. simple, based on a continuing rather than single interaction. 第 10 页 共 26 页