《管理信息系统》课程电子教案（PPT教学课件，英文版）Chapter 06 Telecommunications and Networks

Introduction to Information Systems Essentials for the Internetworked E-Business Enterprise Eleventh Edition Chapter Telecommunications and Networks

Eleventh Edition 1 Introduction to Information Systems Essentials for the Internetworked E-Business Enterprise C h a p t e r 6 Telecommunications and Networks

James A.O'Brien Introduction to Information Systems Eleventh Edition 2 Chapter Objectives ldentify several major developments and trends in the industries,technologies,and business applications of telecommunications and Internet technologies. Provide examples of the business value of Internet,intranet,and extranet applications. ldentify the basic components,functions,and types of telecommunications networks used in business. Explain the functions of major types of telecommunications network hardware, software,media,and services

James A. O’Brien Introduction to Information Systems Eleventh Edition 2 • Identify several major developments and trends in the industries, technologies, and business applications of telecommunications and Internet technologies. • Provide examples of the business value of Internet, intranet, and extranet applications. • Identify the basic components, functions, and types of telecommunications networks used in business. • Explain the functions of major types of telecommunications network hardware, software, media, and services. Chapter Objectives

James A.O'Brien Introduction to Information Systems Eleventh Edition3 Trends in Telecommunications Industry Trends More vendors,carriers,alliances,and network services,accelerated by deregulation Internet growth Technology Trends Extensive Internet,interconnected local global digital networks,improved transmission channels Application Trends More electronic commerce,enterprise collaboration, online business operations and strategic advantage in markets

James A. O’Brien Introduction to Information Systems Eleventh Edition 3 Trends in Telecommunications More electronic commerce, enterprise collaboration, online business operations and strategic advantage in markets More vendors, carriers, alliances, and network services, accelerated by deregulation & Internet growth Extensive Internet, interconnected local & global digital networks, improved transmission channels Industry Trends Technology Trends Application Trends

James A.O'Brien Introduction to Information Systems Eleventh Edition4 Telecommunications Strategic Capabilities Overcome Geographic Barriers:Capture information about business transactions from remote locations. Overcome Time Barriers:Provide information to remote locations immediately after it is requested. Overcome Cost Barriers:Reduce the cost of more traditional means of communications. Overcome Structural Barriers:Support linkages for com petitive advantage

James A. O’Brien Introduction to Information Systems Eleventh Edition 4 Telecommunications Strategic Capabilities Overcome Geographic Barriers: Capture information about business transactions from remote locations. Overcome Time Barriers: Provide information to remote locations immediately after it is requested. Overcome Cost Barriers: Reduce the cost of more traditional means of communications. Overcome Structural Barriers: Support linkages for competitive advantage

James A.O'Brien Introduction to Information Systems Eleventh Edition 5 Internet Applications Surf and Download and E-mail Computer Popular Uses Transfer E-Commerce of the Internet Protocol (FTP) and Telnet Internet Chat and Search Engines Discussion Forums

James A. O’Brien Introduction to Information Systems Eleventh Edition 5 Internet Applications Surf and E-mail Internet Chat and Discussion Forums Download and Computer Search Engines E-Commerce Transfer Protocol (FTP) and Telnet Popular Uses of the Internet

James A.O'Brien Introduction to Information Systems Eleventh Edition 6 Business Value from e-Commerce Applications Increase Customer Loyalty Retention Reduce the Cost of Doing Business Develop New Web-based Products Generate New Revenue Sources Deriving Business Value from e-Commerce Develop New Markets Channels Applications Attract New Customers

James A. O’Brien Introduction to Information Systems Eleventh Edition 6 Business Value from e-Commerce Applications Increase Customer Loyalty & Retention Reduce the Cost of Doing Business Generate New Revenue Sources Attract New Customers Deriving Business Value from e-Commerce Applications Develop New Markets & Channels Develop New Web-based Products

James A.O'Brien Introduction to Information Systems Eleventh Edition7 Basic Components in a Telecommunications Network Telecommunications 4 Processors 2 3 2 5 Telecommunications ○000 ○0o0 Software 出 PCs,NCs, Telecommunications and Other Channels and Media Computers Terminals

James A. O’Brien Introduction to Information Systems Eleventh Edition 7 Basic Components in a Telecommunications Network Telecommunications Software 1 2 3 4 2 5 PCs, NCs, and Other Terminals Computers Telecommunications Channels and Media Telecommunications Processors

James A.O'Brien Introduction to Information Systems Eleventh Edition Wide Area Networks San Francisco San Ramon Richmong Bakersfiel ondon OGeneva La Hab Singapore Abidjan New Guinea Brisbane

James A. O’Brien Introduction to Information Systems Eleventh Edition 8 Wide Area Networks

James A.O'Brien Introduction to Information Systems Eleventh Edition 9 WAN Ontario California Norway Manitoba Belgium Wide Area Network British Pennsyl- Columbia vania Dominican Japan Chile Republic

James A. O’Brien Introduction to Information Systems Eleventh Edition 9 California Norway Belgium Pennsyl￾vania Manitoba British Columbia Chile Ontario Japan Dominican Republic Wide Area Network WAN

James A.O'Brien Introduction to Information Systems Eleventh edition 10 Local Area Networks PC PC PC Shared Database and Software Packages Network Server Shared Printer B日 PC PC ○00o ■■■■ ■■■ 田 田 Internetwork Processor to Other Networks

James A. O’Brien Introduction to Information Systems Eleventh Edition 10 Local Area Networks Network Server Shared Database and Software Packages Shared Printer PC PC PC PC PC Internetwork Processor to Other Networks