《组织行为学 Organization Behavior》课程教学资源（PPT课件讲稿，英文版）Determinants of Group Performance

Organizational behavior Group Behavior, Teams and Communication Dr. Jerry L. huxell

Dr. Jerry L. Huxell Organizational Behavior Group Behavior, Teams and Communication

Group(s) A group is two or more individuals, interacting and interdependent, who have come together to achieve particular objectives Formal(command and task) Informal Interest and friendship) Dr. Jerry L. huxell

Dr. Jerry L. Huxell Group(s) • A group is two or more individuals, interacting and interdependent, who have come together to achieve particular objectives – Formal (command and task) – Informal Interest and friendship)

Why Do People Join Groups? Security Status Self-esteem Affiliation Power Goal achievement Dr. Jerry L. huxell

Dr. Jerry L. Huxell Why Do People Join Groups? • Security • Status • Self-esteem • Affiliation • Power • Goal achievement

Stages of Group Development Forming-much uncertainty Storming -intra-group conflict Norming -close relationships Performing -fully functional Adjourning -concern with wrapping up activities Dr. Jerry L. huxell

Dr. Jerry L. Huxell Stages of Group Development • Forming – much uncertainty • Storming – intra-group conflict • Norming – close relationships • Performing – fully functional • Adjourning – concern with wrapping up activities

Determinants of Group Performance EXternal conditions imposed on group Group member resources Group structure Group processes Group tasks Group decision making Dr. Jerry L. huxell

Dr. Jerry L. Huxell Determinants of Group Performance • External conditions imposed on group • Group member resources • Group structure • Group processes • Group tasks • Group decision making

External Conditions Imposed on the Group Organizations overall strategy Authority structures Formal requlations Resource constraints Selection process Performance and evaluation system Organizations culture Physical work setting Dr. Jerry L. huxell

Dr. Jerry L. Huxell External Conditions Imposed on the Group • Organization’s overall strategy • Authority structures • Formal regulations • Resource constraints • Selection process • Performance and evaluation system • Organization’s culture • Physical work setting

Group member Resources Knowedge, skills and abilities Interpersonal skills consistently emerge as important for high performance groups Personality characteristics Positive attributes of sociability, initiative openness and flexibility tend to be positively related to group productivity, morale and cohesiveness Dr. Jerry L. huxell

Dr. Jerry L. Huxell Group Member Resources • Knowledge, skills and abilities – Interpersonal skills consistently emerge as important for high performance groups • Personality characteristics – Positive attributes of sociability, initiative, openness and flexibility tend to be positively related to group productivity, morale and cohesiveness

Group Structure Variables Formal leadership Roles Norms Status Group size Composition Degree of cohesiveness Dr. Jerry L. huxell

Dr. Jerry L. Huxell Group Structure Variables • Formal leadership • Roles • Norms • Status • Group size • Composition • Degree of cohesiveness

Roles A role is a set of expected behavior patterns attributed to someone occupying a given position in a social unit Role perception Role identity Role expectations Role conflict Dr. Jerry L. huxell

Dr. Jerry L. Huxell Roles • A role is a set of expected behavior patterns attributed to someone occupying a given position in a social unit – Role perception – Role identity – Role expectations – Role conflict

Norms Norms are acceptable standards of behavior within a group that are shared by the groups members Performance norms ppearance norms Social arrangement norms Allocation of resources norms Dr. Jerry L. huxell

Dr. Jerry L. Huxell Norms • Norms are acceptable standards of behavior within a group that are shared by the group’s members – Performance norms – Appearance norms – Social arrangement norms – Allocation of resources norms