《组织行为学 Organization Behavior》课程教学资源（PPT课件讲稿，英文版）Organizational Behavior

Organizational behavior Introduction Individual behavior Attitudes and values Dr. Jerry L. huxell

Dr. Jerry L. Huxell Organizational Behavior Introduction, Individual Behavior, Attitudes and Values

Managers Individuals who achieve goals and results with and through other people by making decisions, allocating resources, and directing activities Functions Planning Organizing Leading Controlling Dr. Jerry L. huxell

Dr. Jerry L. Huxell Managers • Individuals who achieve goals and results with and through other people by making decisions, allocating resources, and directing activities. • Functions – Planning – Organizing – Leading – Controlling

Organization and behavior A consciously coordinated social unit composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals Behavior -manners, conduct Behaviorism- study of human actions by analysis of stimulus and response Dr. Jerry L. huxell

Dr. Jerry L. Huxell Organization and Behavior • A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals • Behavior – manners, conduct • Behaviorism – study of human actions by analysis of stimulus and response

Myths or Facts People are inherently lazy Deep down, people are all alike You cant teach an old dog new tricks Happy workers are productive workers Men make better leaders than women It's not what you say, it's what you do Dr. Jerry L. huxell

Dr. Jerry L. Huxell Myths or Facts • People are inherently lazy • Deep down, people are all alike • You can’t teach an old dog new tricks • Happy workers are productive workers • Men make better leaders than women • It’s not what you say, it’s what you do

Mintzberg's Managerial Roles Interpersonal- Figurehead, Leader, Liaison Informational- monitor disseminator Spokesperson Decisional- Entrepreneur Disturbance Handler, Resource Allocator, Negotiator Dr. Jerry L. huxell

Dr. Jerry L. Huxell Mintzberg’s Managerial Roles • Interpersonal – Figurehead, Leader, Liaison • Informational – Monitor, Disseminator, Spokesperson • Decisional – Entrepreneur, Disturbance Handler, Resource Allocator, Negotiator

Katz's management skills Technical skills- apply specialized knowledge or expertise Human skills- work with understand. and motivate other people or groups Conceptual skills- analyze and diagnose complex situations Dr. Jerry L. huxell

Dr. Jerry L. Huxell Katz’s Management Skills • Technical skills – apply specialized knowledge or expertise • Human skills – work with, understand, and motivate other people or groups • Conceptual skills – analyze and diagnose complex situations

Organizational Behavior( OB) A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organizations effectiveness Built on many different disciplines But ob is very complex Dr. Jerry L. huxell

Dr. Jerry L. Huxell Organizational Behavior (OB) • A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness • Built on many different disciplines • But OB is very complex

Core Topics · Motivation Leader behavior and power Interpersonal communication Group structure and processes Learning Attitude development and perception Change processes Conflict Work design and stress Dr. Jerry L. huxell

Dr. Jerry L. Huxell Core Topics • Motivation • Leader behavior and power • Interpersonal communication • Group structure and processes • Learning • Attitude development and perception • Change processes • Conflict • Work design and stress

Challenges and opportunity for OB Responding to globalization Managing workforce diversity mproving quality and productivity Responding to the labor shortage mproving customer service Improving people skills Stimulating innovation and creativity mproving ethical behavior Dr. Jerry L. huxell

Dr. Jerry L. Huxell Challenges and Opportunity for OB • Responding to globalization • Managing workforce diversity • Improving quality and productivity • Responding to the labor shortage • Improving customer service • Improving people skills • Stimulating innovation and creativity • Improving ethical behavior

Competencies Needed Managing self competency Managing communication competency Managing diversity competency Managing ethics competency Managing across cultures competency Managing teams competency Managing change competency Dr. Jerry L. huxell

Dr. Jerry L. Huxell Competencies Needed • Managing self competency • Managing communication competency • Managing diversity competency • Managing ethics competency • Managing across cultures competency • Managing teams competency • Managing change competency