复旦大学：《学术英语（管理科学）Academic English for Business》学生学术英语课程项目_Culture Clash in the Boardroom

Culture clash in the Boardroom Case 2 Group 3

Culture Clash in the Boardroom Case 2 Group 3

Content A. Introduction a brief introduction of the case background information The major problem experts'opinions B. The issue of high standards(theories, examples and solutions) C. The issue of ethical rules(theories, analysis and solutions)

Content • A. Introduction – A brief introduction of the case & background information – The major problem & experts’ opinions • B. The issue of high standards (theories, examples and solutions) • C. The issue of ethical rules (theories, analysis and solutions)

ntroduction-Dilemma Ethical rules Profit High Standards Cost Saving

Introduction-Dilemma Ethical Rules High Standards Profit Cost Saving

Introduction -Dilemma Clients asking for commissions contradiction with the principle High standards cost much and it is hard to accomplish targets in the short term Sharp conflicts in the company hurt the partnership

Introduction-Dilemma Clients asking for commissions in contradiction with the principle High standards cost much and it is hard to accomplish targets in the short term Sharp conflicts in the company hurt the partnership 1 2 3

Introduction Problem ExpertT Expert 1. Conflict between 1.Gaining target 1. Benefits in the two sides customers long term 2. Methods needed 2. other ways to 2. Persuades to negotiate compromise properly

Introduction Problem Expert1 Expert2 1.Conflict between two sides 2.Methods needed to negotiate 1.Gaining target customers 2.Other ways to compromise 1.Benefits in the long term 2. Persuades properly

Standardization Assure safety of workers in the factory Equipments: domestic or abroad? Treat pollution seriously Cases: Hinkley groundwater contamination Yokkaichi asthma Market approach: cost of pollution Optimize production line Use technology(information system)

Standardization • Assure safety of workers in the factory – Equipments : domestic or abroad? • Treat pollution seriously – Cases: Hinkley groundwater contamination & Yokkaichi asthma – Market approach: cost of pollution • Optimize production line – Use technology (information system)

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Market approach: cost of pollution Concepts: private cost social cost Private costs Social costs ollution Costs Demand Price Problems: causing waste Solution: internalizing the external (social) costs e.g. installing pollution-control devices

• Concepts: private cost & social cost Market approach: cost of pollution • Problems: causing waste • Solution: internalizing the external (social) costs e.g. installing pollution-control devices

Enterprise resource planning Enterprise resource planning(ERP)is the integrated management of core business processes, often in real-time and mediated by software and technology inancia/ Improving quality and supp/ 少 efficiency of the business Providing decision-making Intormation for upper level ERP Requiring extensive training System for daily operations Requiring time, planning, and money suIT v器

Enterprise resource planning • Enterprise resource planning (ERP) is the integrated management of core business processes, often in real-time and mediated by software and technology. • Improving quality and efficiency of the business • Providing decision-making information for upper level • Requiring extensive training for daily operations • Requiring time, planning, and money

Ethical rules Argument Wang and Chen have a conflict Background about whether to provide commission Many competitors or trips in order to have dubious increase their sales practices, such as offering kickbacks

Ethical rules Background: Many competitors have dubious practices, such as offering kickbacks. Argument： Wang and Chen have a conflict about whether to provide commission or trips in order to increase their sales