《电子商务英语》（英文版）Chapter 7 E-Supply Chains, Collaborative Commerce, Intrabusiness EC, and Corporate Portals

Chapter 7 E-Supply Chains, Collaborative commerce Intrabusiness c, and Corporate Portals

Chapter 7 E-Supply Chains, Collaborative Commerce, Intrabusiness EC, and Corporate Portals

Learning objectives 1. Define the e-supply chain and describe its characteristics and components 2. List supply chain problems and their causes 3. List solutions to supply chain problems provided by ec 4. Define c-commerce and list the major types 5. Describe collaborative planning and Collaboration, Planning, Forecasting, and Replenishing( CPFR) and list the benefits of each Electronic Commerce Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 2 Learning Objectives 1. Define the e-supply chain and describe its characteristics and components. 2. List supply chain problems and their causes. 3. List solutions to supply chain problems provided by EC. 4. Define c-commerce and list the major types. 5. Describe collaborative planning and Collaboration, Planning, Forecasting, and Replenishing (CPFR) and list the benefits of each

Learning objectives 6. Define intrabusiness EC and describe its major activities 7. Discuss integration along the supply chain 8. Understand corporate portals and their types and roles 9. Describe e-collaboration tools such as workflow software and groupware Electronic Commerc Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 3 Learning Objectives 6. Define intrabusiness EC and describe its major activities. 7. Discuss integration along the supply chain. 8. Understand corporate portals and their types and roles. 9. Describe e-collaboration tools such as workflow software and groupware

E-Supply Chains Definitions and concepts supply chain The flow of materials, information, money, and services from raw material suppliers through factories and warehouses to the end customers e-supply chain a supply chain that is managed electronically, usually with Web technologies Electronic Commerc Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 4 E-Supply Chains • Definitions and Concepts supply chain The flow of materials, information, money, and services from raw material suppliers through factories and warehouses to the end customers e-supply chain A supply chain that is managed electronically, usually with Web technologies

E-Supply Chains Supply Chain Parts Upstream supply chain Internal supply chain Downstream supply chain Electronic Commerc Prentice Hall 2006 5

Electronic Commerce Prentice Hall © 2006 5 E-Supply Chains • Supply Chain Parts – Upstream supply chain – Internal supply chain – Downstream supply chain

E-Supply Chains Managing Supply Chains Managing supply chains can be difficult due to the need to coordinate: Several business partners Several internal corporate departments Numerous business processes Possibly many customers Information technology provides two types of software solutions 1. SCM 2. ERP and its predecessors mRP and mrP ll Electronic Commerc Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 6 E-Supply Chains • Managing Supply Chains – Managing supply chains can be difficult due to the need to coordinate: • Several business partners • Several internal corporate departments • Numerous business processes • Possibly many customers • Information technology provides two types of software solutions: 1. SCM 2. ERP and its predecessors MRP and MRP II

E-Supply Chains Managing e-Supply Chains e-supply chain management (e-SCM) The collaborative use of technology to improve the operations of supply chain activities as well as the management of supply chains The success of an e-supply chain depends on The ability of all supply chain partners to view partner collaboration as a strategic asset Information visibility along the entire supply chain Speed, cost, quality, and customer service Integrating the supply chain more tightly Electronic Commerc Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 7 E-Supply Chains • Managing e-Supply Chains e-supply chain management (e-SCM) The collaborative use of technology to improve the operations of supply chain activities as well as the management of supply chains – The success of an e-supply chain depends on: • The ability of all supply chain partners to view partner collaboration as a strategic asset • Information visibility along the entire supply chain • Speed, cost, quality, and customer service • Integrating the supply chain more tightly

E-Supply Chains Activities and Infrastructure of e-SCM Supply chain replenishment E-procurement Supply chain monitoring and control using RFID Collaborative planning Collaborative design and product development E-logistics Use of B2B exchanges and supply webs Electronic Commerc Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 8 E-Supply Chains • Activities and Infrastructure of e-SCM – Supply chain replenishment – E-procurement – Supply chain monitoring and control using RFID – Collaborative planning – Collaborative design and product development – E-logistics – Use of B2B exchanges and supply webs

E-Supply Chains Infrastructure for e-SCM Electronic Data Interchange(EDI) EXtranets Intranets Corporate portals Workflow systems and tools Groupware and other collaborative tools Electronic Commerc Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 9 E-Supply Chains • Infrastructure for e-SCM – Electronic Data Interchange (EDI) – Extranets – Intranets – Corporate portals – Workflow systems and tools – Groupware and other collaborative tools

Supply chain Problems and Solutions Typical Problems along the Supply Chain Supply chains can be very long, involving many internal and external partners located in different places Both materials and information must flow among several entities, and these transfers especially when manually handled, can be slow and error-prone Companies can improve their demand forecasting by using IT-supported forecasts, which are done in collaboration with business Electronic Commerc Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 10 Supply Chain Problems and Solutions • Typical Problems along the Supply Chain – Supply chains can be very long, involving many internal and external partners located in different places – Both materials and information must flow among several entities, and these transfers, especially when manually handled, can be slow and error-prone – Companies can improve their demand forecasting by using IT-supported forecasts, which are done in collaboration with business