《电子商务英语》（英文版）Chapter 8 Innovative EC Systems：From E-Government and E-Learning to C2C

Chapter 8 Innovative EC Systems: From E-Government and E-Learning to C2C

Chapter 8 Innovative EC Systems: From E-Government and E-Learning to C2C

Learning objectives 1. Describe e-government to citizens(G2C), to businesses (G2B), and to others 2. Describe various e-government initiatives 3. Discuss online publishing, e-books, and blogging 4. Describe e-learning and virtual universities 5. Describe knowledge management and dissemination as an e-business 6. Describe C2C activities 7. Understand how peer-to-peer technology works in intrabusiness, in B2B. and in C2C Electronic Commerce Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 2 Learning Objectives 1. Describe e-government to citizens (G2C), to businesses (G2B), and to others. 2. Describe various e-government initiatives. 3. Discuss online publishing, e-books, and blogging. 4. Describe e-learning and virtual universities. 5. Describe knowledge management and dissemination as an e-business. 6. Describe C2C activities. 7. Understand how peer-to-peer technology works in intrabusiness, in B2B, and in C2C

E-Government: An Overview Scope and Definitions e-government The use of iT and e-commerce to provide access to government information and delivery of public services to citizens and business partners government-to-citizens(G2c) E-government category that includes all the interactions between a government and its citizens Electronic Commerc Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 3 E-Government: An Overview • Scope and Definitions e-government The use of IT and e-commerce to provide access to government information and delivery of public services to citizens and business partners government-to-citizens (G2C) E-government category that includes all the interactions between a government and its citizens

E-Government: An Overview Government to Citizens Electronic Voting bioelectronic voting Voting process that involves many steps ranging from registering, preparing voting and counting(voting and counting all done electronically Netizen A citizen surfing the Internet Electronic Benefits Transfer Electronic Commerc Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 4 E-Government: An Overview • Government to Citizens – Electronic Voting bioelectronic voting Voting process that involves many steps ranging from registering, preparing, voting, and counting (voting and counting all done electronically) Netizen A citizen surfing the Internet – Electronic Benefits Transfer

E-Government: An Overview Government-to-Business government-to-business (G2B) E-government category that includes interactions between governments and businesses (government selling to businesses and providing them with services and businesses selling products and services to government Government E-Procurement Group Purchasing Forward E-Auctions Tax Collection and Management Electronic Commerce Prentice Hall 2006 5

Electronic Commerce Prentice Hall © 2006 5 E-Government: An Overview • Government-to-Business government-to-business (G2B) E-government category that includes interactions between governments and businesses (government selling to businesses and providing them with services and businesses selling products and services to government) – Government E-Procurement – Group Purchasing – Forward E-Auctions – Tax Collection and Management

E-Government: An Overview Government-to-Business Government e-procurement Group purchasing Forward e-auctions Tax collection and management Electronic Commerc Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 6 E-Government: An Overview • Government-to-Business – Government e-procurement – Group purchasing – Forward e-auctions – Tax collection and management

E-Government: An Overview government-to-government(G2G) E-government category that includes activities within government units and those between governments government-to-employees(G2E) E-government category that includes activities and services between government units and their employees Electronic Commerc Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 7 E-Government: An Overview government-to-government (G2G) E-government category that includes activities within government units and those between governments government-to-employees (G2E) E-government category that includes activities and services between government units and their employees

E-Government: An Overview Government-to-employees and internal efficiency and effectiveness Internal Efficiency and effectiveness E-payroll E-records management E-training Enterprise case management Integrated acquisition Integrated human resources Recruitment one-stop Electronic Commerc Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 8 E-Government: An Overview • Government-to-employees and internal efficiency and effectiveness – Internal Efficiency and Effectiveness • E-payroll • E-records management • E-training • Enterprise case management • Integrated acquisition • Integrated human resources • Recruitment one-stop

Implementing E-Government The transformation to E-Government Stage 1: Information publishing/dissemination Stage 2: Official two-way transactions with one department at a time Stage 3: Multipurpose portals Stage 4: Portal personalization Stage 5: Clustering of common services Stage 6: Full integration and enterprise transformation Electronic Commerc Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 9 Implementing E-Government • The Transformation to E-Government Stage 1: Information publishing/dissemination Stage 2: “Official” two-way transactions with one department at a time Stage 3: Multipurpose portals Stage 4:Portal personalization Stage 5: Clustering of common services Stage 6: Full integration and enterprise transformation

EXhibit 8.2 The Stages of E-Government Eminence of Web-based Applications STAGE 6: Fu‖ Enterprise STAGE 5 Transformation Clustering of and Collaboration STAGE 4 Common Portal Services Personali- STAGE 3: zation Multipurpose Portals STAGE 2 Official" Two-Way Transactions STAGE 1 Information Publishing LOW Degree of Enterprise Transformation High Electronic Commerc Prentice Hall 2006

Electronic Commerce Prentice Hall © 2006 10 Exhibit 8.2 The Stages of E-Government