《大学英语读写》课程教学资源Ⅲ_新标准大学英语3课文翻译答案（Unit 1-Unit 10）unit 1 课件_unit 5 课件_unit 5 课件

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Contents Warming Up Text Words Phrases Language Points Exercises Extension Activities Active Reading 1

1 2 3 4 5 6 Active￾ Reading￾1

Warming Up Etiquette of Restaurant Complaining Listen to the passages and I answer the i following questions. 1.How to handle a competent but aloof waiter? It is unnecessary to contact the manager if you've had a mostly pleasant dining experience.Maybe the waiter is on an off day. 2.How to handle a friendly but incompetent waiter? Show your patience,and be helpful to remind the waiter of what you have ordered.If your help doesn't work,let him know and give him a chance to fix it. Script Script 2 More

Etiquette of Restaurant Complaining Listen to the passages and answer the following questions. 1. How to handle a competent but aloof waiter? 2. How to handle a friendly but incompetent waiter? Warming Up It is unnecessary to contact the manager if you've had a  mostly pleasant dining experience. Maybe the waiter is on  an off day. Show  your  patience,  and  be  helpful  to  remind  the  waiter  of  what  you  have  ordered.  If  your  help  doesn’t  work, let him know and give him a chance to fix it. Script 1 Script 2

Warming Up How to Handle a Competent But Aloof Server? Other times you may run across a waiter who though competent-is in the midst of a Terrible,Horrible,No Good,Very Bad Day and your pleasure is low on his check list.These people can generally pull off an acceptable service experience,despite being indifferent to how they come across.I believe it is unnecessary to contact the manager if you've had a mostly pleasant dining experience-everyone has an off day.Just imagine if your worst day at work was made worse by the fact that someone had "told on you"to the boss.And granted,there really isn't any excuse for doing one's job poorly,but let's face it,sometimes it just happens. End

How to Handle a Competent But Aloof Server? Other times you may run across a waiter who – though  competent  – is  in  the  midst  of  a  Terrible,  Horrible, No Good,  Very Bad Day and  your  pleasure  is  low  on  his  check  list.  These  people  can  generally  pull  off  an  acceptable service experience, despite being indifferent to  how  they  come  across.  I  believe  it  is  unnecessary  to  contact the manager if you've had a mostly pleasant dining  experience – everyone has an off day. Just imagine if your  worst  day  at  work  was  made  worse  by  the  fact  that  someone had “told on you” to the boss. And granted, there  really isn't any excuse for doing one’s job poorly, but let’s  face it, sometimes it just happens. Warming Up

Warming Up 回 How to Handle a Friendly But Incompetent Waiter? There is the possibility that you will have a waiter who is as pleasant as can be but-try as he might-the poor soul really has no business being in a waiter.This fella deserves as much patience as you can master because he clearly does care about you and your service,but he simply isn't good at the job.There may be several causes for this:foremost,the person may be new and has not yet grown into the position.Having worked in the business,I know that it takes a little time to catch the rhythm in a restaurant-some very good servers start off rocky. More

How to Handle a Friendly But Incompetent Waiter? There is the possibility that you will have a waiter who  is as pleasant as can be but – try as he might – the poor  soul really  has  no  business  being  in  a waiter. This fella  deserves as much patience as you can master because he  clearly  does  care  about  you  and  your  service,  but  he  simply isn’t good at the job. There may be several causes  for this: foremost, the person may be new and has not yet  grown into the position. Having worked in the business, I  know  that  it  takes  a  little  time  to  catch  the rhythm  in  a  restaurant – some very good servers start off rocky.  Warming Up

Warming Up a回 Or maybe,as mentioned above,this person is having an off day,but simply isn't letting it get him down.But lastly,this person may just be bad at the job.If this is the case-I assure you-the manager knows and this person is probably on his way out.My advice is to just be as helpful as you can when you think the server may have missed something.For example say something like,"Did I order French fries,because I think I may have said rice."Even though you know you ordered fries,you're just not certain he knows. More

Or maybe, as mentioned above, this person is having an  off  day,  but  simply  isn’t  letting  it  get  him  down.  But  lastly, this person may just be bad at the job. If this is the  case – I assure you – the manager knows and this person is  probably on his way out. My advice is to just be as helpful  as  you  can when  you think the server may  have missed  something. For example say something like, “Did I order  French fries, because I think I may have said rice.” Even  though you know you ordered fries, you’re just not certain  he knows.  Warming Up

Warming Up O回 If despite your rbest effort,your experience is still middling to poor(maybe the food wasn't good either)let the waiter know and give him an opportunity to fix it since that is only fair.Clearly the waiter is willing to try to make your experience pleasant,so give him some directions on how to get there. End

If  despite  your  best  effort,  your  experience  is  still  middling to poor (maybe the food wasn’t good either) let  the waiter know and give him an opportunity to fix it since  that is only fair. Clearly the waiter is willing to try to make  your experience pleasant, so give him some directions on  how to get there. Warming Up

Text Dinner at oanne

Text  Dinner￾ at￾ Joanne ’s

Text Dinner at Joanne's It was snowing heavily,and although every true new Yorker looks forward to a white Christmas,the shoppers on Fifth Avenue were in a hurry,not just to track down the last-minute presents,but to escape the bitter cold and get home with their families for Christmas Eve. →Translation

Dinner at Joanne’s 1  It was snowing heavily, and although every true New  Yorker looks forward to  a white Christmas, the shoppers  on Fifth Avenue were in a hurry, not just to  track down the last-minute presents, but to escape the bitter cold and  get    home with their families for Christmas Eve. Text

Text 2 Josh Lester turned into 46th Street.He was not yet enjoying the Christmas spirit,because he was still at work, albeit a working dinner at Joanne's.Josh was black,in his early thirties,and an agreeable-looking person,dressed smartly but not expensively.He was from a hard-working family in upstate Virginia,and was probably happiest back home in his parents'house.But his demeanor concealed a Harvard law degree and an internship in DC with a congressman,a junior partnership in a New York law firm, along with a razor-sharp intellect and an ability to think on his feet.Josh was very smart Translation

2  Josh Lester turned into 46th Street. He was not yet  enjoying the Christmas spirit, because he was still at work,  albeit a working dinner at Joanne's. Josh was black, in his  early  thirties,  and  an  agreeable-looking  person,  dressed  smartly but not expensively. He was from a hard-working  family in upstate Virginia, and was probably happiest back  home in his parents' house. But his demeanor concealed a  Harvard  law  degree  and  an  internship  in  DC  with  a  congressman, a junior partnership in a New York law firm,  along with a razor-sharp intellect and an ability to think on  his feet. Josh was very smart. Text