《营销策略》英文版 In Class 37.pdf_大学文库

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15.834 Complaints Please read the package and think about Which replies are good and why? Which replies are bad and why? Is a reply always better than none? What do the companies get out of this?

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15.834 Complaints Please read the package and think about Which replies are good and why? Which replies are bad and why? Is a reply always better than none? What do the companies get out of this?

15.834 Complaints Please read the package and think about: - Which replies are good and why? - Which replies are bad and why? - Is a reply always better than none? - What do the companies get out of this?

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