吉林大学：《商务英语选读》课程电子教案（PPT课件）Unit 2 Text c Levels of Communication

Text C Levels of Communication OMMUNICATION

Text C Levels of Communication

Warm-up Have you ever taken the purpose of communication into consideration when you are communicating? Do you know in which situation you have to have intrapersonal communication? In what situation do you have interpersonal communication? What are the differences between group and organizational communication. Do you have any difficulties in delivering public speaking?If so,do you know how to overcome them?

Warm-up • Have you ever taken the purpose of communication into consideration when you are communicating? • Do you know in which situation you have to have intrapersonal communication? • In what situation do you have interpersonal communication? • What are the differences between group and organizational communication. • Do you have any difficulties in delivering public speaking? If so, do you know how to overcome them?

outline the primary function of communication intrapersonal communication interpersonal communication 。group communication organizational communication ·conclusion

outline • the primary function of communication • intrapersonal communication • interpersonal communication • group communication • organizational communication • conclusion

The primary function of communication is to convey information and meaning through words,symbols,signs,or actions.People form message by combining pieces or bits of information.This communicative process takes place on the following levels: Intrapersonal communication occurs when an individual processes information based on his or her own experience.It is,in a sense, communication within one person. Communication may be impaired when the sender has significantly different experiences from the recipient because the recipient may be unable to process the information on an intrapersonal level

The primary function of communication is to convey information and meaning through words, symbols, signs, or actions. People form message by combining pieces or bits of information. This communicative process takes place on the following levels: Intrapersonal communication occurs when an individual processes information based on his or her own experience. It is, in a sense, communication within one person. Communication may be impaired when the sender has significantly different experiences from the recipient because the recipient may be unable to process the information on an intrapersonal level

Interpersonal communication tales place primarily when two people are involved in the process.As mentioned,they have two goals: They want to accomplish what ever task confronts them,and they want to feel better about themselves as a result of their interaction. These two goals are commonly referred as task goals and maintained goals,respectively,and they exist side by side in varying degrees in most daily activities.Talking to a friend on campus, chatting on the phone with a classmate about an upcoming test,arguing merits of a movie with friends,soothing an intimate friend who has been jilted,and planning the future with loved one are all forms of interpersonal communication

Interpersonal communication tales place primarily when two people are involved in the process. As mentioned, they have two goals: They want to accomplish what ever task confronts them, and they want to feel better about themselves as a result of their interaction. These two goals are commonly referred as task goals and maintained goals, respectively, and they exist side by side in varying degrees in most daily activities. Talking to a friend on campus, chatting on the phone with a classmate about an upcoming test, arguing merits of a movie with friends, soothing an intimate friend who has been jilted, and planning the future with loved one are all forms of interpersonal communication

Group communication occurs among more than two people:a committee,a club,or all the students enrolled in a class.Each of us belongs to many groups:the family,social organizations, church organizations,study groups and so forth.Groups are formed usually because the combined efforts of number of people result in greater output than the individual efforts of the same number of people.In other words,groups can do more for the individuals than the individuals can do for themselves

Group communication occurs among more than two people: a committee, a club, or all the students enrolled in a class. Each of us belongs to many groups: the family, social organizations, church organizations, study groups and so forth. Groups are formed usually because the combined efforts of number of people result in greater output than the individual efforts of the same number of people. In other words, groups can do more for the individuals than the individuals can do for themselves

But the kind of group we focus on is work group,a decision-making group of two or more people communication with one another in public or private,or solve a problem or to arrive at a decision.For many of us,this kind of communication takes place in meetings. Organizational communication arises when groups discover that they are unable to accomplish their goals without some kind of organization.Thus organizations are combinations of groups formed in such a way that large tasks may be accomplished

But the kind of group we focus on is work group, a decision-making group of two or more people communication with one another in public or private, or solve a problem or to arrive at a decision. For many of us, this kind of communication takes place in meetings. Organizational communication arises when groups discover that they are unable to accomplish their goals without some kind of organization. Thus organizations are combinations of groups formed in such a way that large tasks may be accomplished

Public speaking involves preparing and delivering relatively formal messages to audiences in a public setting.All the variables of communication are present in this one-to- many situation,but their use in public speaking differs greatly from their use in the other settings.For most people,public speaking is more difficult than interpersonal or group communication because it requires preparing messages carefully,being willing and able to face a large group,and being sensitive to what are often very subtle feedback responses. Based on Business Communications by Caro/M. Lethman

Public speaking involves preparing and delivering relatively formal messages to audiences in a public setting. All the variables of communication are present in this one-to￾many situation, but their use in public speaking differs greatly from their use in the other settings. For most people, public speaking is more difficult than interpersonal or group communication because it requires preparing messages carefully, being willing and able to face a large group, and being sensitive to what are often very subtle feedback responses. Based on Business Communications by Carol M. Lethman

primary 。nost important,main Our primary concern is to provide the refugees with food and health care. concerning the education of children between five and eleven years old a primary school (teacher, level, education) happening or developing before other things Love and hate are the primary emotions

primary • most important, main Our primary concern is to provide the refugees with food and health care. • concerning the education of children between five and eleven years old a primary school (teacher, level, education) • happening or developing before other things Love and hate are the primary emotions

convey to take sth.from one place to another Your luggage will be conveyed to the hotel by taxi. The train conveyed the supplies to the warehouse. to express what you are thinking or feeling without stating it directly Do my words convey my meaning to you? His tone conveyed an unmistakable warning. 。to communicate information or a message

convey • to take sth. from one place to another Your luggage will be conveyed to the hotel by taxi. The train conveyed the supplies to the warehouse. • to express what you are thinking or feeling without stating it directly Do my words convey my meaning to you? His tone conveyed an unmistakable warning. • to communicate information or a message