吉林大学：《商务英语选读》课程电子教案（PPT课件）Unit 4 Text a Suggestions for Effective Listening

Unit 4 Text A Suggestions for Effective Listening uggestion box

Unit 4 Text A Suggestions for Effective Listening

Warm-up How can nonverbal language help us communicate?Please give some examples. How do you get feedback form your audience in face-to-face communication according to the author? *Do you have any idea about how to make listening effective in face-to-face communication?Compare your point of view with the author's. How do you understand“sender''and“receiver in Para.4? How do you make good use of your knowledge about speakers?

Warm-up ❖ How can nonverbal language help us communicate? Please give some examples. ❖ How do you get feedback form your audience in face-to-face communication according to the author? ❖ Do you have any idea about how to make listening effective in face-to-face communication? Compare your point of view with the author’s. ❖ How do you understand “sender” and “receiver” in Para. 4? ❖ How do you make good use of your knowledge about speakers?

outline enhance the effectiveness of face-to- face listening by following suggestions Watch the speaker Provide feedback Take time to listen Use your knowledge of speakers to advantage

outline ❖ enhance the effectiveness of face-to￾face listening by following suggestions ❖ Watch the speaker ❖ Provide feedback ❖ Take time to listen ❖ Use your knowledge of speakers to advantage

Because feedback and nonverbal sighs are available,you can enhance the effectiveness of your face-to-face listening by following these suggestions: Watch the speaker. Gestures,facial expressions,and eye movements can add much to the words used and the meaning intended.If the speaker cannot look you in the eye,the sincerity of the remarks may be questioned.Of course the opposite is probably true:firm eye contact may indicate added sincerity or firmness

Because feedback and nonverbal sighs are available, you can enhance the effectiveness of your face-to-face listening by following these suggestions: Watch the speaker. Gestures, facial expressions, and eye movements can add much to the words used and the meaning intended. If the speaker cannot look you in the eye, the sincerity of the remarks may be questioned. Of course the opposite is probably true: firm eye contact may indicate added sincerity or firmness

Provide feedback You can acknowledge understanding, agreement,disagreement,and a variety of other feedback responses through facial expressions,sounds,and gestures.This feedback allows the speaker to provide whatever restatement or added information may be necessary or continue with the discussion

Provide feedback. You can acknowledge understanding, agreement, disagreement, and a variety of other feedback responses through facial expressions, sounds, and gestures. This feedback allows the speaker to provide whatever restatement or added information may be necessary or continue with the discussion

Take time to listen. Because people in a face-to-face communication are serving as senders and receivers simultaneously,they many become so preoccupied with thoughts about what to say that they fail to listen. Use your knowledge of speakers to advantage. In most jobs,face-to-face oral communication occurs between people who already know each other.Through experience, you will begin to recognize others'speaking and organizing traits

Take time to listen. Because people in a face-to-face communication are serving as senders and receivers simultaneously, they many become so preoccupied with thoughts about what to say that they fail to listen. Use your knowledge of speakers to advantage. In most jobs, face-to-face oral communication occurs between people who already know each other. Through experience, you will begin to recognize others’ speaking and organizing traits

Some people simply seem to run on and on with details before making their point.Ask them what they had for dinner,and in reply you will probably be given recipes for each item and a description of the dining room's door.With this type of speaker,you will learn to anticipate the major point but not pay much attention to the details.Other speakers give conclusions first and perhaps omit support for them.In this case you will learn to ask feedback questions to obtain further information. Based on Business Communications by Carol M.Lethmen

Some people simply seem to run on and on with details before making their point. Ask them what they had for dinner, and in reply you will probably be given recipes for each item and a description of the dining room’s door. With this type of speaker, you will learn to anticipate the major point but not pay much attention to the details. Other speakers give conclusions first and perhaps omit support for them. In this case, you will learn to ask feedback questions to obtain further information. Based on Business Communications by Carol M. Lethmen

feedback the return of a portion of the output of a process or system to the input,especially when used to maintain performance or to control a system or process the return of information about the result of a process or activity;an evaluative response Most of the feedback we've received so far has been positive. The new schoolmaster asked the students for feedback on the new curriculum

feedback ❖ the return of a portion of the output of a process or system to the input, especially when used to maintain performance or to control a system or process ❖ the return of information about the result of a process or activity; an evaluative response Most of the feedback we’ve received so far has been positive. The new schoolmaster asked the students for feedback on the new curriculum

verbal expressed in spoken rather than written words,or content or ideas oral a verbal contract 文字描述 a verbal picture 口头约定 a verbal description 口头描述 a verbal confrontation 言辞冲突 a verbal distinction 措辞上的差异 corresponding word for word;literal a verbal translation 直译

verbal ❖ expressed in spoken rather than written words, or content or ideas oral a verbal contract 文字描述 a verbal picture 口头约定 a verbal description 口头描述 a verbal confrontation 言辞冲突 a verbal distinction 措辞上的差异 ❖ corresponding word for word; literal a verbal translation 直译

gesture n. *a motion of the limbs or body made to express or help express thought or to emphasize speech,or as a sign of intention or attitude sending flowers as a gesture of sympathy. an emphatic gesture of disapproval V. to show,express,or direct by gestures He gestured angrily at me

gesture n. ❖ a motion of the limbs or body made to express or help express thought or to emphasize speech, or as a sign of intention or attitude sending flowers as a gesture of sympathy. an emphatic gesture of disapproval v. ❖ to show, express, or direct by gestures He gestured angrily at me