《酒店管理》（英文版） Les clefs d'or

国际金钥匙Lesc| efs d'or emblem链接 . What's Les clefs dor [Concierge]-n janitor, the keeper of keys Les clefs d'or pronounce as lay clay doo which is a noun came from old french means an international professional association that is composed by golden key d members who devote to service fiele

国际金钥匙Les Clefs d’Or ▪ emblem链接 ▪ I. What’s Les Clefs d’Or ▪ [Concierge]— n. janitor, the keeper of keys. Les Clefs d’Or [pronounce as lay clay door], which is a noun came from Old French, means an international professional association that is composed by golden key members who devote to service field

Concierge词源 n关于" Concierge"一词的来源有一个很有趣的说 法,一种说法是来源于拉丁文,语意为"保管"、 "管理"或是仆人;我们却宁愿选择另一种说法, 即古代法语的衍生意思,那能让我们寻回封建时 代 CONCIERGE发展的轨迹,这个词为" Comte des cierge"(蜡烛伯爵,即保管蜡烛的人),是负 责满足一些到豪华场所娱乐的贵族们的奇想和渴 望,以及其他需求的人)

Concierge词源 ▪ 关于"Concierge"一词的来源有一个很有趣的说 法，一种说法是来源于拉丁文，语意为"保管" 、 "管理"或是仆人；我们却宁愿选择另一种说法， 即古代法语的衍生意思，那能让我们寻回封建时 代CONCIERGE 发展的轨迹，这个词为"Comte des cierge"(蜡烛伯爵，即保管蜡烛的人)，是负 责满足一些到豪华场所娱乐的贵族们的奇想和渴 望，以及其他需求的人)

Membership the UICH ( Union Internationale des Concierges d'Hotels)has more than 4500 golden keys in 34 countries the members in China is closing 300(a handful of them are women)

Membership ▪ the UICH (Union Internationale des Concierges d’Hotels) has more than 4500 golden keys in 34 countries. ▪ the members in China is closing 300 (a handful of them are women)

The philosophy of the Les Clefs d'or is to give guests satisfied and pleasantly surprised service on the premise of legality Especially, traveling service in China must with an eye to six points which are diet, kip, traffic, entertainment, sign seeing and shopping

The philosophy of the Les Clefs d’Or ▪ ~ is to give guests satisfied and pleasantly surprised service on the premise of legality. ▪ Especially, traveling service in China must with an eye to six points which are diet, kip, traffic, entertainment, sign seeing and shopping

Example of golden key service providing the latest information of fashion, current affairs and different kinds of activities buying football or opera tickets planning for outdoor team meeting satisfying guests special requirement, includes of projecting official evening which is hold in overseas cities, arranging activities for big companies, taking good care of children whose parents are our guests that traveling or being trained outside, even delivering golden fish for guest to his friend on the other side of the

Example of golden key service ▪ providing the latest information of fashion, current affairs and different kinds of activities; ▪ buying football or opera tickets; ▪ planning for outdoor team meeting; ▪ satisfying guests special requirement, includes of projecting official evening which is hold in overseas cities, arranging activities for big companies, taking good care of children whose parents are our guests that traveling or being trained outside, even delivering golden fish for guest to his friend on the other side of the earth

如何做一个出色的CHEF CONCIERGE? Body

如何做一个出色的CHIEF CONCIERGE？ ▪ Body