武汉职业技术学院：《商务英语》课程教学资源（PPT课件讲稿，双语版）Unit 1 Face to Face

Unit 1 Face to Face

Unit 1 Face to Face

Objectives o FocUS o Warm up 11 First Impressions 1.3 What do you enjoy about your work 1 5 Developing relationships o Sum-up o Assignment

• Objectives • Focus • Warm up • 1.1 First Impressions • 1.3 What do you enjoy about your work • 1.5 Developing relationships • Sum-up • Assignment

Objectives This unit deals with communication skills in business world including skills of greeting, asking questions and skills about how to build up good relationship

Objectives This unit deals with communication skills in business world, including skills of greeting, asking questions, and skills about how to build up good relationship

Focus Giving your visitors a good impression Nationalities o Talking about your enjoyment about your work

Focus • Giving your visitors a good impression • Nationalities • Talking about your enjoyment about your work

1.1 First Impressions A Discussion Jook at the pictures and discuss the questions what impression does each person give? Which person seems the most welcoming

1.1 First Impressions A Discussion look at the pictures and discuss the questions: what impression does each person give? Which person seems the most welcoming?

B凵 stening TTo have an appointment with sb o Is Mr Grady in yet o Is everything ready yet?

B Listening • To have an appointment with sb. • Is Mr. Grady in yet? • Is everything ready yet?

Listen to the recording for three times and answer the questions Why did some speakers sound more friendly or efficient than others? Was it the language they used or their tone of voice or what? The man in extract 5 and the woman in extract 9 are particularly impolite

Listen to the recording for three times and answer the questions Why did some speakers sound more friendly or efficient than others? Was it the language they used or their tone of voice or what? The man in extract 5 and the woman in extract 9 are particularly impolite

C More adjectives Pleasant, sincere, efficient, polite, nice, alert, calm, reliable, intelligent, confident, honest, practical, active, friendly, punctual, helpful Unfriendly, shy, aggressive, rude, unpleasant, impolite, late, laze, stupid, cold, sleepy, foolish, tricky, clumsy

C More adjectives • Pleasant, sincere, efficient, polite, nice, alert, calm, reliable, intelligent, confident, honest, practical, active, friendly, punctual, helpful • Unfriendly, shy, aggressive, rude, unpleasant, impolite, late, laze, stupid, cold, sleepy, foolish, tricky, clumsy

D Listening what the people might be saying > Listen to the recording and fill in the gaps o Role play the conversations with your partner

D Listening • what the people might be saying • Listen to the recording and fill in the gaps • Role play the conversations with your partner

1. 3 What do you enjoy about your work? A related vocabulary accountant day-to-day tackle a job finance business development responsibilities generate computer systems trouble-shooting back-up loose cable solve problems hectic be confronted with problems encounter problems reso/ve problems hands on programmng applications environment ambitious prospects

1.3 What do you enjoy about your work? A related vocabulary accountant day-to-day tackle a job deadlines finance business development responsibilities generate computer systems trouble-shooting back-up loose cable solve problems hectic be confronted with problems encounter problems resolve problems hands￾on programming applications environment ambitious prospects