黑龙江商学院：《管理英语 Management English》（英文版）Unit 4 QC Management

Unit 4 QC Management Homework Assignment Prepare an introduction to one of the global quality control standards, e. g So 9000-9003 series English Chinese versions Never use any translating software

Homework Assignment Prepare an introduction to one of the global quality control standards, e.g. ISO 9000-9003 series. * English & Chinese versions * Never use any translating software! Unit 4 QC Management

Short-answer Questions 1. Why do more and more organizations pay attention to quality? 2. What is the objective of QC? 3. What is the focus of quality management? 4. Who should be responsible for quality improvement in an organization?

1. Why do more and more organizations pay attention to quality? 2. What is the objective of QC? 3. What is the focus of quality management? Short-answer Questions 4. Who should be responsible for quality improvement in an organization?

Short-answer Questions 5. What should be considered when mplementing TQM? 6. What is quality audit? 7. What is the focus of employee training? 8. What are the responsibilities of the top Qc managers in an organization?

5. What should be considered when implementing TQM? 6. What is quality audit? 7. What is the focus of employee training? Short-answer Questions 8. What are the responsibilities of the top QC managers in an organization?

Open Question Now that we have the four basic elements in quality management Explain the need Train employees Secure involvement Encourage which of them do you think is the most important?

Now that we have the four basic elements in quality management: Open Question Explain the need Train employees which of them do you think is the most important? Secure involvement Encourage

Useful Phrases 全面质量管理 total quality management 竞争压力 competitive pressure 质量改进 quality improvement 产品促销 product promotion 研制开发过程 research development process 质量审核 quality audit 员工培训 employee training 集思广益 group brainstorming 高级管理层 top management 工作流程 work flow

Useful Phrases total quality management competitive pressure quality improvement product promotion research & development process quality audit employee training group brainstorming top management 全面质量管理 竞争压力 质量改进 产品促销 研制开发过程 质量审核 员工培训 集思广益 高级管理层 工作流程 work flow

Useful Expressions 生产经营管理 production operation management 产品和服务质量 product and service quality 产品质量保证 product quality assurance 产品质量控制 product quality control 产品质量标准 product quality standard 产品质量差异 product quality variance 质量审核制度 quality auditing system 品质证明书 quality certificate 质量检测 quality check

Useful Expressions production & operation management product and service quality product quality assurance product quality control product quality standard product quality variance quality auditing system quality certificate quality check 生产经营管理 产品和服务质量 产品质量保证 产品质量控制 产品质量标准 产品质量差异 质量审核制度 品质证明书 质量检测

Useful Expressions 人才 talents 顾客至上 customer orientation 商业发票 commercial invoice 信用证 L/C(Letter of Credit) 运输标记 (shipping) marks 单价 unit price 销售合同 sales confirmation 毛重 gross weight 品名及规格 descriptions

Useful Expressions talents customer orientation commercial invoice L/C (Letter of Credit) (shipping) marks unit price sales confirmation gross weight descriptions 人才 顾客至上 商业发票 信用证 运输标记 单价 销售合同 毛重 品名及规格

Useful Expressions 合资企业 joint venture 合作伙伴 business partner 独立经营 independent operation 法权益 legitimate rights 授权机构 authorized organ 合资公司 joint stock company 董事会 board of directors 意向书 letter of intent 注册资金 registered capital stock

Useful Expressions joint venture business partner independent operation legitimate rights authorized organ joint stock company board of directors letter of intent registered capital stock 合资企业 合作伙伴 独立经营 合法权益 授权机构 合资公司 董事会 意向书 注册资金