复旦大学：《电子治理》教学课件_02 电子治理概念与内容

电子治理 E-Governance: 概念与内容 ●●●● ●●●● ●●●●● ●●●

电子治理 E-Governance： 概念与内容

Focus交叉点 ●●●● ●●●● ●●●0 ●●●● ●●0 Policy 政策 Management echnology 管理 技术

Focus 交叉点 Policy 政策 Management 管理 Technology 技术

●●● ●●●● ●●●● ●●●0 ●●●● ●●0 E-governance Five Interconnected Objectives 电子治理:五个互相关联的目标

E-governance: Five Interconnected Objectives 电子治理：五个互相关联的目标

●●● 电子治理的五个互相关联的目标 ●●●● ●●●● Five Interconnected objectives of E-governance ●●●0 ●●●● ●●0 高质量低成本的政府运营 High quality and cost-effective government operations 提高公共服务水平 Enhanced public services 公民参与 Citizen engagement ·政策框架调整 Updated Information Policy Framework ●行政与体制改革 Administrative and institutional reforn

电子治理的五个互相关联的目标 Five Interconnected Objectives of E-governance  高质量低成本的政府运营 High quality and cost-effective government operations  提高公共服务水平 Enhanced public services  公民参与 Citizen engagement  政策框架调整 Updated Information Policy Framework  行政与体制改革 Administrative and institutional reform

信息政策框架 ●●●● ●●●● ●●●0 Information Policy Framework ●●●● ●●0 为电子治理提供法律基础 legitimizing foundation ●为政府、企业、个人对信息的采集、使用、保护、与 共享明确规则与条件 Specify the rules and conditions under which information is gathered, used, protected, and shared by government, individual and the private sector G B C

信息政策框架 Information Policy Framework  为电子治理提供法律基础 legitimizing foundation  为政府、企业、个人对信息的采集、使用、保护、与 共享明确规则与条件 Specify the rules and conditions under which information is gathered, used, protected, and shared by government, individual and the private sector G B C G

●●● 政府运营 ●●●● ●●●● ●●●● Government Operations ●●●0 ●●0 ●政府后台工作的改进 nternal back-office improvement 效率和效果的提高 asn mproved Efficiency and Effectivene 跨部门信息共享与整合 Cross-boundary information sharing and Integration 管理创新 Management Innovation G 电子政务、办公自动化

政府运营 Government Operations  政府后台工作的改进 Internal back-office Improvement  效率和效果的提高 Improved Efficiency and Effectiveness  跨部门信息共享与整合 Cross-boundary information sharing and Integration  管理创新 Management Innovation G G 电子政务、办公自动化

●●● ●●●● ●●●● ●●●0 公共服务 Public services ●●●● ●●0 以客户导向代替组织导向 From organizational perspective to customer orientation 向公民和企业提供开放、方便、多样化的信息和服务 Provide access, convenient and choice to citizens and businesses seeking information and services from government G B C电子服务

公共服务 Public Services  以客户导向代替组织导向 From organizational perspective to customer orientation  向公民和企业提供开放、方便、多样化的信息和服务 Provide access, convenient, and choice to citizens and businesses seeking information and services from government G B C 电子服务

●●● 公民参与 ●●●● ●●●● ●●●● Citizen engagement and participation ●信息公开与使用 Accessibility and usability to information ●公众表达Pub| ic discourse 政民互动 Public interaction with government 众咨询 Public consultation 验平墨G:B 双向互动 内外多方参与 电子参与 C电子民主

公民参与 Citizen engagement and participation  信息公开与使用 Accessibility and usability to information  公众表达 Public discourse  政民互动 Public interaction with government  公众咨询 Public consultation G B C 电子参与 电子民主 双向互动 内外多方参与

●●● 行政与体制改革 ●●●● ●●●● Administrative and institutional reform ●●●0 ●●●● ●●0 责任、透明度、与信任 Accountability, Transparency, and trust 改革政府架构与流程 Reform structure and process of B C government 公民、企业、与政府的关系 Relationships among citizens, th private sector, and the state

行政与体制改革 Administrative and institutional reform  责任、透明度、与信任 Accountability, Transparency, and trust  改革政府架构与流程 Reform structure and process of government  公民、企业、与政府的关系 Relationships among citizens, the private sector, and the state G B C T

新的组织形式 ●●●● ●●●● ●●●● New forms of organization ●●●● ●●0

新的组织形式 New forms of organization