同济大学：企业电子商务系统（PPT讲稿）Enterprise Electronic Business Systems

Enterprise Electronic Business Systems Prof Dr. Yang Dehua School of economics and Management Tongji University

Enterprise Electronic Business Systems Prof.Dr. Yang Dehua School of Economics and Management Tongji University

Outlines Enterprise functional Systems a Enterprise e-business systems Knowledge management

Outlines ▪ Enterprise Functional Systems ▪ Enterprise E-business systems ▪ Knowledge management

Enterprise Functional Systems Functional Business systems Marketing Production Human Resource Operation Management」 Accounting Finance

Enterprise Functional Systems ▪ Functional Business Systems Marketing Production/ Operation Accounting Finance Human Resource Management

Marketing systems Marketing Systems One-to-one marketing ° nteractive marketing arget marketing Sale force automation Advertisements Customer services

Marketing Systems ▪ Marketing Systems  One-to-one marketing  Interactive marketing  Target marketing  Sale force automation  Advertisements  Customer services

Manufacturing systems Manufacturing Systems Resource planning Execution Engineering Prod Forecasting Shop floc Production Scheduling CAD 加 Scheduling Material Shop floor 0 R 为 equirement Control CAE Capacity Machine Planning Control Computer-aided Production Robotics Process Planning Cost contr Contr Qualit Product Simulation P rocess C ontro Control and Prototyping Computer-Aided manufacturing

Manufacturing Systems ▪ Manufacturing Systems Production Forecasting Production Scheduling Material Requirement Capacity Planning Production Cost Control Quality Control Shop Floor Scheduling Shop Floor Control Machine Control Robotics Control Process Control CAD CAE Computer-aided Process Planning Product Simulation and Prototyping Computer-Aided Manufacturing Planning Enterprise Resource Resource Planning Execution Engineering

Human resource management Human resource management ° Staffing Training and development Compensation and administration ● hRM and the internet HRM and intranets Cyber job market

Human Resource Management ▪ Human Resource Management  Staffing  Training and development  Compensation and administration  HRM and the Internet  HRM and intranets  Cyber job market

accounting systems Accounting processes Sale order Billing Account Cash General Financial Processing Receivable Receipts Ledger Reporting Cash R Disbursements Transaction Sales Processing System General ledger analysis Accounts Cash and reporting P ayable Disbursement System Sales transaction Processing System Purchases Payroll Inventory Time Processing keeping Purchases Transaction Processing system

Accounting Systems ▪ Accounting processes Sale Order Processing Billing Sales Analysis Account Receivable Cash Receipts Accounts Payable Cash Disbursements Purchases Inventory Processing Payroll Time￾keeping General Ledger Financial Reporting Sales Transaction Processing System Purchases Transaction Processing System General Ledger and Reporting System Cash Receipts and Disbursements Transaction Processing System

Financial management Systems Financial Management Systems Cash management Investment management Capital budgeting Financial planning

Financial Management Systems ▪ Financial Management Systems  Cash management  Investment management  Capital budgeting  Financial planning

Enterprise e-business systems ■E- Business systems Enterprise resource planningERP Customer relationship management(CRM) Supply chain management(SCM) Partner relationship management(PRM) Decision support systems(DSS) Knowledge management systems(KMS) Management information systemS(MIS)

Enterprise E-Business Systems ▪ E-Business systems  Enterprise resource planning(ERP)  Customer relationship management(CRM)  Supply chain management(SCM)  Partner relationship management(PRM)  Decision support systems(DSS)  Knowledge management systems(KMS)  Management information systems(MIS)

Enterprise e-business systems Supplier Ent SCM ERP CRM Customer

Enterprise E-Business Systems SCM CRM ERP Supplier Customer Employee Partners HRM KMS DSS PRM Enterprise